With the experience of handling over 1 million calls over the last 12 months, ReactFast’s call centre specialise in providing inexpensive solutions to call handling problems.
We have developed a team of experienced staff who are dedicated to delivering an excellent service to our clients.
The telephony system is naturally capable of identifying source and origin of the call, through a pre-existing tested process that facilitates the smooth transition of preliminary enquiry through to booking, whilst our 40 seat call centre has the capacity to handle high volumes of calls 24/7 and our state of the art technology ensures our team are able to deal with each call exactly to your specification.
Reports can be accessed live or on a daily, weekly or monthly basis from our secure online portal and are designed to fulfil the bespoke requirements of our clients. Data can be interrogated on factors including peak call times, length of calls, call source, call volumes, data captured during the call and many other variables.
So whether you are looking to reduce costs, eliminate abandoned calls or stay open around the clock, ReactFast can do it all!
Contacting ReactFast
For
further details or to discuss how ReactFast's out of hours call handling service can help your
organisation, contact:
